![]() ![]() They can also assist with checking your router to confirm it is properly connecting with your device. Your ISP may be encountering temporary issues with service. Important Note for the PBS Livestream and PBS App:The PBS livestream and PBS App do not offer the option for a different streaming rate and will auto-adjust based on your available network speed. This will also lower the quality of the video, so we recommend checking the above options first for the best possible performance. You can select this icon and select a lower number of kpbs to reduce the required network speed to stream the video. PBS Videos at pbs.org offer an option to decrease the streaming rate on the video in the lower corner of the video player where the gear icon is located. To confirm your PBS app is up-to-date, uninstall and reinstall the app on your device. Most browsers will give you an option to update if they see you are using an older version. Once your internet access is restored and your device is connected to the internet, attempt to play a video again.Ĭheck your browser's main settings to see if your browser is up-to-date. Reboot your modem and/or router by turning it off, waiting a minute, and then turning it back on again. You can try restarting your computer browser, app, or entire device to fix the issue. Your device may have other ongoing processes that are impacting video playback. If you find a web browser with improved performance, but would prefer to use your original browser, we recommend checking if your original browser is using the most up-to-date version, and that there are no extensions installed or processes running in the background which could interfere with video playback. If you're using a supported device, you can also try downloading the free PBS app for an improved experience. We recommend trying to view videos using an alternate web browser to see if there's any change in streaming. Try an alternate browser or the PBS app on supported devices.ĭifferent web browsers can have different interactions with websites and video players. If your connection is not strong, you might encounter choppy playback. You can find websites that test your internet speed by searching online for "internet speed test" and selecting one of the resulting pages. A broadband connection with at least 500 Kbps is required for the best viewing experience. Look for Real-time protection and select Off.ĭo you have other solutions to fix the DirecTV streaming app error on Windows PC? You can share them with us below in the comment section.Your network may be encountering slow network speeds.On the Search box, enter Windows Defender.Disable the Antivirus Protection Temporarily If it does, you can reinstall the previous browser and try again there. Try to use a new browser to stream on DirecTV and check if it works. Manually input the correct time and date.Check if the time and date are correct.Open the Settings menu of your Windows 10/11 PC.Set the Correct Time and Date on your Windows 10/11 PC Clear the History, Cache, Cookies, and Data.Look for the History, Clear Browsing Data, or Privacy section.Navigate to the Settings menu of your browser.Check the boxes next to Cookies and other site data.Launch the Settings menu of your computer.Remove the Cookies on your Windows 10/11 PC That way, you can access them again after streaming on DirecTV. You can bookmark existing tabs before you close them or copy and paste the address on a notepad. Sometimes, multiple tabs can cause errors when streaming online. If not, continue to try the rest of the methods. Since there can be different reasons why your DirecTV player is not working on your Windows 10/11 PC, you can try to do each of the solutions below one at a time. However, you can try to fix the app streaming issue by following the different solutions we have indicated below.ĭON’T MISS: Save BIG on monthly costs with AT&T Bundle Packages for DIRECTV Troubleshooting DirecTV Player App Not Working or Buffering on Windows 10/11 Computer They cannot install or login to the app, it got stuck, or the video continues to buffer and not play at all.Įxperiencing the same problem can be frustrating. Unfortunately, some users complained that the app is not working on their Windows 10/11 PC. If you want to access DirecTV and watch TV channels, shows, or movies on your Microsoft Windows laptop or desktop computer, you can download and install the DirecTV player. ![]()
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